Are you delivering a competitive student enquiry experience? Review findings from the 2021 Enquiry Experience Tracker to find out.
Together with Edified, we mystery shopped roughly 40% of UK universities from six student personas representing undergraduate and postgraduate enquirers from the UK and overseas.
Check out the results to see enquiry management benchmarks that consider key student engagement qualities including:
- Responsiveness
- Enquiry channel breadth
- Communication quality
- Follow-up
Request the report and learn tips for delivering an exceptional student enquiry experience, informed by insights from the 1.2M student journeys UniQuest has managed on behalf of universities.
